Privacy of customers and their data is the major concern now days. Some of the companions don’t take care of customer information and by any means it is passed to the other companies; make a headache and pain for the person. Although it is against the privacy act and is illegal as well; but at times the discrepancy and the misuse of the data is quite evident. At www.12MonthPayday.co.uk we take the customer privacy and information at the top priority and that is the reason are systems are developed so strong that the data can’t be exposed to third parties.
From data collection of customers; till the loan reimbursement we ensure that the privacy is well kept. Once the customer gives the information about his loan requirement and the tenure; we take some of the personal information as well and later it is stored in our database. For the loan processing we do take some of the documents but with the agreement that it will be kept confidential and in the possession of the lender only. However as a matter of security, quality and training; we try our best and all the calls are recoded as well. Sometimes we also keep the records for the feedbacks and quality assurance as well. However it is ensured that no details and documents are passed to the third party or to any other vendor.
At http://www.12monthpayday.co.uk/ the documents, credit history, car worth and the loan records of the debtors are kept confidential. According to Data Protection Act 1998; all the information including, salary records, date of birth details, monthly saving, and even the health and medicals records (whatever is taken) is kept in confidential files. At times the customer personal information is required for the contact and verification as well. We might need to check your records with the banks or other credit checking agencies as well. Even though we have to check the car value and the relevant insurance companies and the car dealers may be contact as well; and for that reason we use you records to provide you the complete assistance as a well.
Sometimes the people whose logbook loan is rejected are also contacted from our side; and we inform them timely that their records are kept with us to call them, inform them about new promotions or sometimes we take the feedback about our service delivery and customer services as well. However for data security; we usage the storage servers; which are secured and the data is encrypted in that. Hence the borrower doesn’t need to worry about the misuse of their information.
But as per the Data Protection Act; if a borrower wants to access his details; that are with us they can send a service request for that and we are happy to serve our customers for that. At very minor cost of data retrieval; we will be pleased to give the required data to the customers only. For more information about the privacy of 12monthpayday logbooks the website can also be visited.